By using the Services, you acknowledge you have read, understood and agree to be bound by these Terms and Conditions and to comply with all applicable laws and regulations. If you do not agree with these Terms and Conditions, you should not use the Website, Applications, or Services.
The Chizel Services are made up of different services provided through the Website. One of our Services enables you to upload a 3D file (a “product”) to our Website and view it in 3D.
If you want to turn your 3D Model into reality, you can place an order with us and we will manufacture it for you at your direction. At a charge of a service price and price for the substance used for the 3D Model, we manufacture the 3D Model for you (i.e., print it with 3D printing technology) in our materials and ship it to you. You can also order models designed by other Chizel members: Chizel allows you to browse the Website for models and to place an order for the manufacturing of an available model.
Further, Chizel offers other services and community features through the Website including a forum, a blog, tutorials etc. where you can get in touch with other users or share your experiences.
You represent and warrant that you are at least 14 years of age to use this Service. If you are under 18 years of age, you may use Chizel’s website only with involvement of a parent or guardian. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms and Conditions are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms and Conditions or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. Further, the Services are offered only for your use, and not for the use or benefit of any third party.
To use some Services, you must register for an account on the Services (an “Account”). You must provide current, accurate identification, contact, and other information that may be required as part of the Account registration process and/or continued use of the Service, and you must keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene. You are responsible for maintaining the confidentiality of your Service password and Account, and are solely responsible for all activities that occur on your Account. You must notify us immediately of any change in your eligibility to use the Services, breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. We will not be liable for any loss or damage from your failure to maintain the security of your Account and password. We reserve the right to refuse service to or terminate service of anyone at any time without notice for any reason. You shall have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.
(a) Placing an order. To order a product you designed or another product you found through our Services, you select the product. Then you can select the quantity of the product you order and the material you want the product to be made of. As the next step, we ask you to provide us with information we need for the delivery of the product. Finally you will be prompted for information required to initiate the payment. Depending on the payment method you select you may be redirected to a third party payment provider website. Please be informed that the language to be used during the whole ordering process is English.
(b) Unacceptable orders, cancellation of orders by us. If a product is available through our Website, the default assumption is that it can be produced. There are, however, technical or other reasons why Chizel may not accept or may cancel your order during the entire ordering process, even after our acceptance of your order. Such reasons can be, for example, but not limited to, the unfeasibility of the model, an infringing feature of your product, unavailability of the manufacturing partner or the destination of the delivery you indicated in your order. In case we cancel your partial or entire order, we will contact you via email and, at Chizel’ sole and exclusive discretion, we may issue you store credit or a full refund for the cancelled item(s).
(c) Prices. The prices displayed on the Website are only indications and are valid only for the moment that they are displayed. Chizel reserves the right to change its prices on the website at any time without prior notice to you. Such change however will have no effect on orders completed before the posting of a new price on the website. We do our best to prevent errors in the pricing. However, should an error occur, we are not bound by our offer and may cancel the order. In the event of an error, any monies paid related to that order will be refunded to you.
(d) Payment and price. The amount indicated on the ordering page includes the fee for the service (such as printing and packing the model), the price for the materials used to produce the product, and, if applicable, the markup charged by the designer. The price quoted during the payment checkout includes shipping costs, sales tax (if applicable) but excludes any import duty or taxes (if applicable).
You can initiate your payment for your order via credit card, debit card, or bank transfer. In case you choose to pay by bank transfer you will receive the payment instructions via email from Chizel after confirmation of your order.
For orders paid for via credit card, Chizel will begin production after authorizing and holding payment. For orders paid for via bank transfer, Chizel will begin production after the funds arrive in the Chizel bank account.
CHIZEL WILL NOT BE RESPONSIBLE FOR ANY PAYMENT FAILURE HOSTED BY THIRD PARTY PAYMENT GATEWAYS.
(e) Acceptance After accepting your order we will send you an order confirmation by e-mail address associated with your Chizel Account. The order confirmation will be effective as of the date on which the order confirmation is sent to you. If we cannot accept your order we will contact you by email. You should verify the details in the confirmation email. If there are errors you should contact us as soon as possible by sending an email at email@example.com
(f) Order Tracking The service is not available at this moment.
(g) Shipping Your order will be delivered to your shipping address. We will use our commercially reasonable efforts to ship the product to the shipping address within the delivery time indicated in our confirmation email; nevertheless, depending on your shipping address it may take longer time. Any shipping and delivery dates given by us are only best estimates and we are not liable for any damage or cost caused by delay in shipping or delivery. We take every to ensure your product is well packed before it is dispatched. We take extreme measures to ensure that your order arrives in pristine condition. However due to the delicate nature of these products, in rare circumstances items can arrive damaged. We are unable to take responsibility for any loss or damages of products in transit. But we will make contact with the relevant courier to track your package or initiate a claim for lost products. Title and risk of loss is transferred to you upon transfer of the goods from Chizel to the shipment carrier (FOB Shipping Point, EX Works).\
(h) Return and Cancellation of order: Due to the personalized feature of our Services (i.e. the product is supplied by us based on your specifications), you cannot cancel your order after it goes into production. Additionally, we are not able to refund purchases of a "discount coupon" or "any other discounted product" at any point. Orders that contain non-refundable items are still cancelable; however note that refund or cancellation will not apply to items in the order that are non-refundable.
Chizel warrants only that the model manufactured by us will substantially meet the features of the indicated products within the limitations of the 3D printing technology. Chizel does not give any warranty about the products themselves and does not guarantee that the product will be fit for any particular purposes. Please inspect the product upon receipt immediately. If the product is faulty when you received it and you believe you are entitled to a replacement in accordance with the warranty above, please contact us within 2 days after receipt of the product. Such warranty claim can be made only within 2 days after receipt of the model by you. Do not return the product unless we require you to do so. We will confirm whether you are entitled to a replacement or refund. Transportation costs in respect of a faulty product will be borne by us.
We have no special relationship with or fiduciary duty to you. You acknowledge that we have no duty to take any action regarding: (a) which users gain access to the Services; (b) what content you access via the Services; or (c) how you may interpret or use the content.
THE SERVICES AND CONTENT ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.
PLEASE NOTE THAT, UNLESS OTHERWISE STATED IN THE DESCRIPTION FOR A SPECIFIC METERIAL, THE MATERIALS WE USE FOR MANUFACTURING THE PRODUCT MAKE THE PRODUCT SUITABLE ONLY FOR DECORATIVE PURPOSES AND THEY ARE NOT SUITED FOR ANY OTHER PURPOSE. THE PRODUCTS ARE NOT SUITED TO BE USED AS TOYS, OR TO BE GIVEN TO CHILDREN. THE PRODUCTS SHOULD NOT COME IN CONTACT WITH ELECTRICITY OR FOOD OR LIQUIDS AND SHOULD BE KEPT AWAY FROM HEAT.
Use of the Chizel Website
Copyright and all other proprietary rights in the content of the Website and the Services (including but not limited to software, audio, video, text and photographs and excluding all User Generated Content) rests with Chizel or its licensors. All rights in the content not expressly granted herein are reserved. the content published on this Website are not allowed to be reproduced or distributed in unmodified form for personal, non-commercial use, unless provided that it is attributed to Chizel. Any other use of the content, including without limitation distribution, reproduction, modification, display or transmission without the prior written consent of Chizel is unlicensed by Chizel. You also agree that you will not use any robot, spider, other automated device, or manual process to monitor or copy any content from the Service. Our rights include rights to (i) the Service developed and provided by us; and (ii) all software associated with the Service. All copyright and other proprietary notices shall be retained on all reproductions.
This Website may provide links to other websites that are not under the control of Chizel. Chizel shall not be responsible in any way for the content of such other websites. Chizel provides such links only as a convenience to you, and the inclusion of any link to any such websites does not imply endorsement by Chizel of the content of such websites.
Since the Chizel Service is a web based service, it might be subject to temporary downtime. From time to time we also update our Website, which will result in the Website not being available for a certain period of time. We will endeavor to ensure that the Website operates reliably and consistently, but we do not warrant that the Website will operate uninterrupted without any faults. We do not guarantee that any content will be made available on the Website or through the Services. We reserve the right to, but do not have any obligation to, (i) remove, edit or modify any content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such content or if we are concerned that you may have violated these Terms and Conditions), or for no reason at all and (ii) to remove or block any from the Services.
We are not responsible for any losses suffered by you as a result of any interruption of the Website, suspension of your access to the Website.
User Generated Content
The term “User Generated Content” when used in this Terms and Conditions shall mean any content uploaded to the Website, the Application or the Services by you, including but not limited to all uploaded 3D Models, pictures of 3D Models and comments on the Website. All User Generated Content should not be or contain abusive, harassing, threatening, defamatory, obscene, fraudulent, deceptive, misleading, offensive, pornographic, illegal or unlawful information or be likely to infringe or infringing on any intellectual property rights. Intellectual property rights means copyright, patent, registered design, design right, trademark, trade secret or any other proprietary or industrial right.
Chizel has no obligation to review the User Generated Content and can in no way be held responsible for the content of the User Generated Content. Opinions expressed in the User Generated Content are not necessarily the opinion of Chizel.
In order to keep Chizel and the Website appropriate for a general audience and to cooperate with intellectual property right owners, we implemented our “content policy”.
Except for your 3D Models, which are referenced below, by submitting User Generated Content through the Services or Website, you hereby do and shall grant us a worldwide, non-exclusive, royalty-free, fully paid, sublicensable and transferable license to use, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Generated Content in connection with the Website, the Applications, the Services and our (and our successors’ and assigns’) businesses, including without limitation for promoting and redistributing part or all of the Website, the Applications or the Services (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds). You also hereby do and shall grant each user of the Website, the Applications, or the Services a non-exclusive license to access your User Generated Content through the Website, the Applications or the Services, and share your User Generated Content on blogs and social media, provided such sharing prominently links back to the model page on the Chizel site and is not done on a site that competes directly or indirectly with Chizel Services. For clarity, the foregoing license grants to us and our users does not affect your other ownership or license rights in your User Generated Content, including the right to grant additional licenses to your User Generated Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.
Intellectual Property Rights of 3D Designs
You, as a designer, retain all your intellectual property rights in your 3D Models, including without limitation any and all derivative works like 3D renders. Except for the rights and licenses with respect to your 3D Models specified below, Chizel shall not use, modify or display your 3D Models or derivatives thereof. By uploading your 3D Models to the Services, you represent and warrant that it is your original creation and not copied from any third party and/or entity. You further represent and warrant that you have all rights to grant the below licenses to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights.
By uploading your 3D Model to the Services, you grant Chizel a non-exclusive, royalty free, worldwide, transferable, and sub-licensable right and license (i) to use your 3D Model for the manufacturing of your 3D Model in order to fulfill your order; (ii) if you offer your 3D Model for sale through Chizel, to use your 3D Model for the manufacturing of your 3D model in order to fulfill orders of your 3D Model made through Chizel; (iii) to generate and display 3D renders of your 3D Model; and (iv) to use the 3D Model as necessary for the operation and maintenance of Chizel Services including without limitation for the internal testing and educational purposes of Chizel and Chizel manufacturing partners.(v) Use the 3D model for marketing and promotion of Chizel In all ways but not limited to website, flyers, brochures, public events etc.
Consent to Use of Personal Data
Third Party Services.
The Services may permit you to link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Services. When you access third party resources on the Internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource.
Payments and Billing.
Certain of our Services may be subject to payments now or in the future (the “Paid Services”). Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of these Terms and Conditions.
We use a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to your Account on the Services (your “Billing Account”) for use of the Paid Services. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms and Conditions. We are not responsible for error by the Payment Processor. By choosing to use Paid Services, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment.
The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.
YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE ON YOUR ACCOUNT SETTING PAGE. IF YOU FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SERVICES UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SERVICES AS SET FORTH ABOVE.
If the amount to be charged to your Billing Account varies from the amount you pre-authorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.
Any free trial or other promotion that provides access to a Paid Service must be used within the specified time of the trial.
You shall defend, indemnify, and hold harmless us, our affiliates and each of our and their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to your use or misuse of, or access to, the Services, content, or otherwise from your User Generated Content, products, , violation of these Terms and Conditions, or infringement by you, or any third party using your Account or identity in the Services, of any intellectual property or other right of any person or entity. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.
Limitation of Liability
IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR SUPPLIERS, BE LIABLE UNDER ANY CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOSS OF INCOME, LOSS OF PROFITS, LOSS OF CONTRACTS, LOSS OF DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY KIND (HOWSOEVER ARISING) , (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) THE GREATER OF (A) THE FEE RECEIVED FROM YOU BY CHIZEL FOR THE USE OF THE SERVICES DURING THE IMMEDIATELY PRECEDING THREE (3) MONTHS PERIOD OR (B) INR 5000.00.
These Terms of Service shall be governed by the laws of Mahrashtra, India without regard to the conflicts of law principles thereof that would apply the law of any jurisdiction other than Maharashtra, India. You agree that any and all disputes arising from or relating to the subject matter of these Terms of Service, including disputes relating to the validity thereof, and any disputes related to the use of the Services, shall be governed by the exclusive jurisdiction and venue of the state courts located Pune, Maharashtra, India.
(a) Force Majeure. We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.
(b) Assignment. These Terms of Service are personal to you, and are not assignable, transferable or sublicensable by you except with our prior written consent. We may assign, transfer or delegate any of our rights and obligations hereunder without consent.
(c) Agency. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect.
(d) Notices. Unless otherwise specified in these Term of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to firstname.lastname@example.org
(e) No Waiver. Our failure to enforce any part of these Terms of Service shall not constitute a waiver of our right to later enforce that or any other part of these Terms of Service. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms of Service to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.
(f) Headings. The section and paragraph headings in these Terms of Service are for convenience only and shall not affect their interpretation.
(g) Feedback. Since we always want to further improve our Services, we welcome all comments, suggestions, recommendations and feedback (collectively, the “Feedback”). You hereby grant to us a world-wide, royalty free, irrevocable, perpetual license to use and otherwise incorporate any Feedback in connection with the Services.
If you have any questions regarding these Terms and Conditions or the Services, you can contact us by sending an email at email@example.com
SHOULD YOU EXPERIENCE ANY PROBLEMS, PLEASE CONTACT US AND WE WILL DO OUR BEST TO FIX IT AS SOON AS POSSIBLE. CHIZEL MAY CONTACT YOU TO ASK YOU ABOUT YOUR EXPERIENCES.
Our goal is to let the Chizel community be as free as possible in sharing their creativity with others. We want to be an inspiring place, and a free flow of ideas, designs, and conversation is an essential element of this. So is striving to be nice, civil and helpful. In light of that, we have a few common sense rules that we ask you to keep in mind. These especially relate to copyrights and keeping Chizel appropriate for a general audience.
Users of the Chizel Service are responsible for making sure their content complies with this Content Policy.
As specified in our terms & conditions, we expect that the creator of a 3D design hold the copyrights to the content. Hence, please only upload your own original work, work that is freely available through a Creative Commons license, or work that does not infringe on the rights of another copyright holder.
On the Chizel portal you can let other people see your work by making a model "display to the public” and you can "offer for sale to others". None of these settings will mean that any rights you have to this model will be transferred to the people viewing or ordering your model.
Be nice! This sounds simple but lots of mistakes happen when people ignore this simple rule. We would like everyone to make whatever they like, as 3D printing is a technology that enables innovation and the possibility to make completely new things is unlimited. However, we do take copyright seriously and are legally obliged to respond to any copyright infringement notices we receive.
Please do not infringe other people's intellectual property rights. (Intellectual property rights means copyright, patent, registered design, design right, trade mark or trade secret.)
We live in a culture of re-mix, re-use, and mashup but a good rule of thumb here is that if a person does not clearly give you the right to use their design, invention, logo, text, slogan etc. then you do not have the right to use it. If you do obtain work through a permissive license, please comply with the terms of that license. For example, if you are relying on a Creative Commons attribution license, please always give the originator of the material credit for their work. Please familiarize yourself with the legalities behind it if you are planning to rely on fair use to make of works created by others.
We may refuse to host and print material that we deem to be inappropriate for our service. An example of inappropriate content includes, but is not limited to:
- Content that may infringe on the rights of a third a party.
- Content that contains hate speech in any form.
- Content that contains nudity that is explicit sexual content and/or not artistic in nature.
- Content that exploits images or the likeness of minors.
- Content that depicts violence, is obscene, abusive, fraudulent, or threatening.
- Content that resembles weapons or weapon accessories (exceptions are made for miniatures, maximum size 10cm).
- Material that is generally offensive or in bad taste, as determined by Chizel.
Commenting and Posting on the Forum
We reserve the right to remove comments and posts we deem inappropriate for our site. In cases of repeated misconduct, Chizel reserves the right to close a user account and/or ban a user completely. Racism, prejudice, or hate speech in any shape or form will not ever be tolerated by us.
When commenting on someone's model please try to be kind and constructive. Hours and hours of work could have gone into a design. A good comment will honor that effort. A good comment should make a person smile, encourage them, allow them to learn something or allow them to improve their work.